We're here to help.
Questions about Guitaverso, your account, microphone access, progress, or Premium? Tell us what's happening and we'll guide you.
Direct contact
Email Guitaverso support for technical help, privacy requests, or account questions.
Describe the issue clearly. Never share passwords, sign-in codes, or full payment details.
Read our privacy policy or start an account deletion request.
Check microphone permission, reduce background noise, and bring your instrument closer to the device.
Contact support
Fill in the fields. Your email application will open with a draft that you can review and send.
Quick answers.
Why does Guitaverso need the microphone?
To tune and recognize notes or chords when you activate those features. It is not intended to record conversations or for advertising. See our privacy policy.
What if my progress is missing?
Check that you're signed in with the same Google account and have an internet connection. If the issue continues, contact support and explain when it happened.
How does Premium work and how do I cancel?
Premium features and prices are shown in Google Play before purchase. Subscriptions are managed from your Google Play account's subscriptions section.
How do I request account deletion?
Visit the account deletion page; you do not need to reinstall the app to start a request.